Juul Labs, INC.

Terms & Conditions

Effective Date: 01/01/2020

  1. General statement / corporate website term of use

    The www.juullabs.co.uk website, and all related content, and associated services (collectively the “Corporate Website”), is a corporate website and service owned and operated by Juul Labs, Inc. (“Juul Labs,” “us” or “we”). Juul Labs has adopted these Terms and Conditions to inform you of your rights and obligations when using the Corporate Website (“Terms and Conditions” or “Terms”). Your use of this Corporate Website constitutes your agreement and manifestation of your assent to the following Terms and Conditions. If you do not agree to these Terms and Conditions you may not use, and should immediately cease use of, the Corporate Website.

    We may, and reserve the right to, from time to time modify, limit, change, discontinue, or replace the Corporate Website and these Terms at any time. In the event we modify, limits, change, or replace the Corporate Website or these Terms, your continued use thereafter constitutes your agreement to such modification, limitation, change, or replacement.

    It is your responsibility to review these Terms and Conditions on a regular basis to keep yourself informed of any modifications, limitations, changes, or replacements.

    Please read these Terms and Conditions carefully to ensure that you understand each provision.

  2. Purpose of the corporate website

    The JUUL Labs Corporate Website is operated for the purpose of providing general information about our company, technology, public policy positions and efforts related thereto, with a specific emphasis on efforts and policies related to combating underage use of nicotine. We also use this site to communicate with the public, policymakers, and other third-party stakeholders through publication of press releases and other communications. The Corporate Website is not operated for advertising or marketing purposes. Nothing on the Corporate Website should be regarded as an offer to sell, or a solicitation of an offer to buy, any product manufactured by JUUL Labs. Such products are sold only in compliance with the laws of the particular jurisdictions in which they are sold. This Corporate Website is not intended to offer medical or psychological advice. This Corporate Website is intended for an audience 18 years of age or older.

  3. Conduct on the corporate website

    If features on the Corporate Website require registration, by registering, and in consideration of your use of the Corporate Website, you agree to provide true, accurate, current and complete information about yourself.

    Without our written consent, no one may use frames or utilise framing techniques or technology to enclose any content included on the Corporate Website or utilise any Corporate Website content in any meta tags or any other “hidden text” techniques.

  4. Links

    The Corporate Website may contain links to third party websites. Links on the Corporate Website contain citations to a number of third-party information sources, including websites, resources and other organisations with additional information. These links are provided as a convenience to you and as an additional avenue of access to the information contained therein. We do not intend links to be viewed as an endorsement of those websites or their content. If you decide to access third-party websites, you do so at your own risk. Different terms and conditions will likely apply to your use of any linked sites. You should review the site policies and terms of use of any linked sites.

  5. Communications with JUUL Labs

    Corporate Website users may forward comments or other communications to JUUL Labs. You agree that you will not transmit content to JUUL Labs that is illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You agree that you will not use false contact information, impersonate a third-party person or entity, or otherwise mislead JUUL Labs as to the origin of a communication. Communications violating the restrictions of this paragraph shall constitute a violation of these Terms.

    Any material or communication transmitted by you to this Corporate Website will not be treated as confidential as described in the Privacy Policy. By submitting any content to us, you grant us a non-exclusive, irrevocable, royalty free, worldwide, and perpetual license to use that content for any purposes, including, without limitation, a license to reproduce, prepare derivative works, distribute, perform publicly, transmit, broadcast, and display the content. Any ideas, concepts, or other materials transmitted by you to JUUL Labs may be used in any manner, including reproduction, transmission, publication or broadcast without compensation. We have the right, at our sole discretion, to edit or refuse to post content submitted by you. The provisions of this paragraph will survive the termination of these Terms and Conditions and for the maximum period permitted under applicable law.

    In your communications with JUUL Labs, please keep in mind that we do not accept or consider any creative ideas or suggestions relating to products or marketing plans unless we have specifically requested by them. Therefore, please do not send us any creative or original materials such as ideas for products, or any other creative suggestions, ideas, concepts or other information. We are continuously working on new product, packaging, and marketing ideas. Often, these ideas are in the developmental stage for years prior to launch.


    We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is “foreseeable” if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.

    We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; or for fraud or fraudulent misrepresentation.

    We do not give any warranties, express or implied, or make any representations as to the accuracy, adequacy or ability to access, or any delay in access, security of access, suitability or security of use of the website or any of its contents.

    The website or any parts of it may be temporarily unavailable, or restricted or for other reasons such as connectivity or events beyond our reasonable control.

  7. Privacy statement

    For more information about how we use and protect your personal information you may provide through our Corporate Website, please click here to review the JUUL Labs’ Privacy Policy.

  8. Governing law and venue

    These Terms are governed by English law and you can bring legal proceedings in respect of the Products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the Products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the Products in either the Northern Irish or the English courts.

  9. Trademarks and copyright

    This Corporate Website may feature various forms of “intellectual property” such as trademarks, service marks, logos, text, software, files, graphics, photos, images, design, music, video and data that are the property of JUUL Labs, its affiliates or licensors. This Corporate Website also may include trademarks, service marks, logos, text, software, files, graphics, photos, images, design, music, video and data of other third parties. All of these trademarks, service marks, logos, text, software, files, graphics, photos, images, design, music, video and data are the property of their respective owners, and you agree not to use them in any manner without the prior permission of the applicable owner. This Corporate Website and all of their content are protected under copyright, trademark and other relevant intellectual property laws of the United Kingdom and other countries.

  10. Use of material from this corporate website

    All content of this Corporate Website, including but not limited to, any text, software, files, graphics, photos, images, designs, music, musical compositions, video, audio visual works, and data found on this Corporate Website (which we collectively refer to as the “Materials”), are the property of and owned by JUUL Labs or JUUL Labs Group companies or its licensors, and are protected by copyright, trademark, and/or other laws.

    Although we make all reasonable efforts to ensure that the content of the Corporate Website is updated and corrected, we do not guarantee the accuracy of any content; the material contained on this Corporate Website may contain inaccuracies and typographical errors.

    We reserve the right to remove content for any reason, but we are not responsible for any failure or delay in removing such material. Changes are periodically made to the Corporate Website and may be made at any time.

    If you download any materials from this website, you do so at your own discretion and risk.

  11. Warranty limitations

    The Corporate Website is provided on an “As is” and “As available” basis. Use at your own risk. To the maximum extent permitted by applicable law, JUUL Labs expressly disclaims any and all express warranties of any kind and limits the duration of any and all implied warranties of any kind (including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement). No advice or information concerning the use of the Corporate Website, whether oral or written, obtained by you from JUUL Labs or any third party will create any warranty not expressly stated herein. Without limiting the foregoing, except to the extent prohibited by the laws of any state, JUUL Labs, its subsidiaries, its affiliates, and its licensors do not warrant that the content or any information on the Corporate Website will meet your requirements or be free from defects; that the site will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Corporate Website is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Corporate Website is downloaded at your own risk, and you will be solely responsible for any damage to your computer system or mobile device or loss of data that results from such download or your use of the Corporate Website.

    JUUL Labs does not warrant, endorse, guarantee, or assume responsibility for any content or product featured on any hyperlinked website, and JUUL Labs will not be a party to or in any way monitor any transaction between you and third-party providers of products or services.

    The disclaimers, limitations, and exclusions under this agreement will not apply to the extent prohibited by applicable law.

  12. Miscellaneous

    Severability: A finding that any term or provision of these Terms and Conditions is invalid or unenforceable will be removed from these Terms and Conditions and will not affect the validity or enforceability of the remaining Terms and Conditions.

    Assignment: These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by JUUL Labs without restriction. Any attempted transfer or assignment in violation hereof shall be null and void. No waiver by JUUL Labs of any breach of this Agreement is effective unless in writing.

    Entire Agreement: You agree that these Terms and Conditions, and the Privacy Policy which is incorporated by reference, constitute the entire agreement between you and JUUL Labs with respect to the Corporate Website and your relationship with JUUL Labs with respect to your use of the Corporate Website and that there are no further understandings, agreements, or representations with respect to the Corporate Website that are not specified in these Terms and Conditions.

  13. How to contact us

    If you have any questions or comments about these Terms of Use or the Corporate Website or its contents, please click here or write us at the address below. Additionally, all notices required or permitted under these Terms and Conditions shall be made in writing by mail or by email to:

    JUUL Labs UK Limited
    3rd Floor, 11-12 St James’s Square
    SW1Y 4LB
    United Kingdom

    JUUL Labs, Inc.
    560 20th Street
    San Francisco, CA 94107

    Thank you for visiting our site.